Terms and Conditions

Last Updated: 12/2/25

Welcome to Browning Performance (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your membership, use of our facility, website, online services, and any training programs we provide. By accessing or using our services, you agree to these Terms.

1. Membership & Eligibility

1.1 Eligibility

To become a member or participate in training:

  • You must be at least 18 years old, or have a parent/guardian consent if under 18.

  • You must provide accurate and current personal information.

1.2 Health Requirements

You confirm that:

  • You are physically able to participate in exercise activities.

  • You have disclosed any medical conditions that may affect participation.

  • You accept all risks associated with physical training.

1.3 Membership Accounts

You are responsible for:

  • Keeping your contact information up to date

  • Maintaining the confidentiality of your login or access credentials

  • All activities conducted through your account

2. Payments, Billing & Renewals

2.1 Payment Terms

All membership fees, training fees, and service charges must be paid on time according to your chosen plan.

2.2 Recurring Billing (If Applicable)

If your membership uses recurring billing:

  • You authorize us or our payment processor to automatically charge your selected payment method.

  • Charges will recur until you cancel according to our cancellation policy.

2.3 Failed Payments

If a payment fails:

  • Your membership may be suspended

  • Late fees may apply

  • Access to the facility or services may be restricted

3. Cancellations & NO REFUNDS

3.1 No Refund Policy

All payments made to Browning Performance are final and non-refundable.
This includes, but is not limited to:

  • Membership fees

  • Personal training sessions

  • Class packages

  • Drop-in or day passes

  • Special programs, events, or promotions

3.2 Membership Cancellation

You may cancel future billing according to our cancellation policy, but:

  • No refunds will be issued for any unused time, sessions, or services.

3.3 Missed Sessions

Missed or unused sessions are forfeited and are not eligible for refund or credit.

4. Facility Use & Member Conduct

4.1 Code of Conduct

Members agree to:

  • Treat staff and other members with respect

  • Follow all posted or communicated rules

  • Use equipment safely and appropriately

  • Wear proper attire

  • Avoid harassment, intimidation, or unsafe behavior

4.2 Personal Belongings

We are not responsible for lost, stolen, or damaged items.

4.3 Equipment & Facility Damage

Members may be held financially responsible for damage caused by misuse or negligence.

5. Personal Training & Classes

5.1 Scheduling

Sessions and classes must be scheduled in advance.

5.2 Late Arrivals & No-Shows

  • Sessions end at the scheduled time regardless of arrival time.

  • No-shows may be forfeited without rescheduling.

5.3 Trainer Assignments

We may reassign trainers or instructors as needed.

6. Assumption of Risk & Liability Waiver

By using our facility or participating in any training, you acknowledge:

  • Exercise involves inherent physical risks

  • Injuries may occur

  • You voluntarily assume these risks

Browning Performance is not liable for injuries, accidents, or health issues, except where required by law.

7. Digital Services & Website Use

7.1 Acceptable Use

You agree not to:

  • Disrupt or misuse the website

  • Use our services for illegal purposes

  • Copy, redistribute, or replicate content without permission

7.2 Third-Party Services

We use third parties for:

  • Payment processing

  • Scheduling

  • Communications

We are not responsible for their actions but strive to choose trusted providers.

8. Privacy

Your personal information is handled according to our Privacy Policy.
By using our services, you consent to that policy.

9. Termination of Membership or Access

We reserve the right to suspend or terminate membership if:

  • Payments are not made

  • Terms or policies are violated

  • Unsafe or inappropriate behavior occurs

10. Changes to These Terms

We may update these Terms at any time.
Changes will be reflected with a revised “Last Updated” date.
Continued use of our services means you accept the updated Terms.

11. Contact Information

For questions regarding these Terms, contact us:

Browning Performance
11212 Outlet Drive
Knoxville, TN 37934
Phone: 865-850-5175
Email: [email protected]
Website: browningperformance.com