Privacy Policy

At Browning Performance (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our facility, use our website, engage with our training programs, or interact with any of our services.


1. Information We Collect

1.1 Personal Information

We may collect:

  • Name

  • Address

  • Email address

  • Phone number

  • Date of birth

  • Emergency contact information

1.2 Membership & Billing Information

  • Membership details

  • Payment information (processed securely through third-party payment processors)

  • Attendance records

  • Class bookings and training session history

1.3 Health & Fitness Information

Collected only when relevant to your training or required for safety, and with your consent:

  • Health history or conditions relevant to exercise

  • Fitness assessments

  • Training plans, progress notes, or goals

1.4 Technical Information (Website/App)

When using our website or digital services, we may collect:

  • IP address

  • Browser type or device information

  • Pages visited and usage data

  • Cookies or analytics information

1.5 Security & Facility Information

If applicable:

  • CCTV footage for the safety and security of members and staff

  • Access logs (keycode, card scan, or check-in data)


2. How We Use Your Information

We use your information to:

  • Create and manage your membership

  • Process payments and handle billing

  • Provide training, coaching, and fitness services

  • Maintain the safety and security of our facility

  • Contact you with updates, class schedules, or promotions

  • Improve our programs, operations, and user experience

  • Comply with legal or regulatory obligations


3. How We Share Your Information

We do not sell your personal information.
We may share information with:

  • Service providers (billing processors, scheduling platforms, communication tools)

  • Certified trainers who need relevant information to provide safe and effective coaching

  • Law enforcement or authorities when required by law

  • Insurance or medical professionals when relevant and with your consent

All third parties that process your data must adhere to privacy and security standards.


4. Data Security

We implement administrative, physical, and technical safeguards to protect your information.
However, no method of transmission or storage is completely secure.


5. Data Retention

We retain your information only as long as necessary to:

  • Manage your membership

  • Satisfy legal, regulatory, and accounting requirements

  • Resolve disputes or enforce agreements

You may request deletion of your data when legally permissible.


6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent for certain types of data collection

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.


7. Cookies & Online Tracking

Our website may use cookies and analytics tools to enhance user experience. You can manage cookie preferences through your browser settings.


8. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.


9. Children’s Privacy

We do not knowingly collect personal information from children under 13 (or the applicable legal age). If such data is discovered, we will remove it promptly.


10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date.


11. Contact Us

For questions about this Privacy Policy, please contact us:

Browning Performance
11212 Outlet Drive
Knoxville, TN 37934
Phone: 865-850-5175
Email: [email protected]
Website: browningperformance.com